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Employment Application

Notice to Applicant

This application must be completed in full to be considered for an open position. If you decide that you do not wish for this application to be considered for the position advertised, you may contact the Human Resources Manager and request that it be removed from consideration. If your background is not compatible with our staffing needs at this time, we will retain your application for one (1) year. Should you qualify for future openings, we will contact you at that time.

Paragould Municipal Utilities (PMU) requires each prospective employee to submit to post offer pre-employment drug testing by urinalysis to determine the presence of marijuana, cocaine, opiates, phencyclidine (PCP), and amphetamines or a metabolite of those drugs in each prospective employee's system. Producing a verified positive drug test result or refusing to submit to a required drug test may disqualify a prospective employee from further consideration for employment with this company. PMU may also conduct random, post-accident and reasonable suspcicion drug and/or alcohol testing of all employees in accordance with applicable federal, state and local laws. PMU also requires any prospective employee that is applying for a position that necessitates driving a company vehicle to possess a valid Driver's License.

Any questions regarding the company's drug and alcohol testing programs should be directed to the Human Resources Manager.

Paragould Municipal Utilities is an Equal Opportunity Employer

It is the policy of PMU to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, religion, gender, sexual orientation, marital status, age, gender identify, disability, national origin, results of genetic testing or service in the military or other status protected by law.

Step 1: Personal Information

Please enter your legal first name.
Please enter your legal last name.
Please enter a valid e-mail address. If you believe the e-mail address that you're entering is valid, please contact us via phone at +1 (870) 239-7700.
Please enter a telephone number that is valid in the United States of America.
Please enter a telephone number that is valid in the United States of America.
Please enter a valid mailing address.
Please enter a valid mailing address.
Please enter a valid city name.
Please select a valid state.
Please enter a ZIP code that is valid in the United States.

Step 2: General Information

Invalid job position. Please call us at +1 (870) 239-7700 to report this issue.
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Please enter the date which previously submitted an application to us.
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Relatives include spouses, parents, children, siblings, in-laws, grandparents, grandchildren, aunts, uncles, nieces, nephews, stepparents, stepsiblings, stepchildren and foster children.

If you have any of these relatives currently employed with PLWC, you are not eligible for employment.

Please complete the response to this field.
Please indicate whether or
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NOTE: The need for an accommodation will not necessarily bar employment. Under Federal law, an employer has a legal obligation to accommodate an employee's or job applicant's handicap or disability unless the accommodation would impose an undue hardship on the employer. The nature of the accommodation needed will be weighed against the extent, if any, it would impose undue burden on the employer in accordance with the law.

Step 3: General Information (cont.)

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Exclude convictions for marijuana-related offenses for personal use more than two years old; convictions that have been sealed, expunged or legally eradicated, and misdemeanor convictions for which probation was completed and the case was dismissed.

Step 4: Education

Please complete the response to this field.

High School

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College/University

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Vocational, Business, Other

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0/500

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Step 5: Military History

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Step 6: Employment History

List all employments for the past 10 years, starting with the most recent position. All information must be completed. You may attach a resume, but not in place of completing the required information.

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We may contact the employers listed above unless you indicate those you do not want us to contact.

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Step 7: Professional References

Please enter only professional references. Do not enter relatives.
Please enter a telephone number that is valid in the United States of America.
Please enter a telephone number that is valid in the United States of America.
Please enter a telephone number that is valid in the United States of America.

Step 8: Applicant's Statement

I certify that the information given in this Employment Application and related documentation is true and complete without qualification. I understand that the hiring process will be terminated, or in the event of my employment by PLWC, I shall be subject to dismissal, if any information that I have given in this application, in any resume or interview or any part of the hiring process is false or misleading or if I have failed to give any information herein requested, or if I have witheld relevant information, regardless of the time elapsed after discovery. I authorize Paragould Light, Water & Cable to inquire into my educational, professional and past employment history and verify all data given on this application, on related papers and in interviews. This inquiry may include information as to my character, general reputation and personal characteristics, and I consent to the conduct of this inquiry and to the consideration of any statements or references of former employers that are given in response to the inquiry. I authorize all individuals, schools and employers named, except as specifically limited on this application, to provide information requested about me, and I release them from liability for damages in providing this information.

In consideration for my employment with PLWC, I agree to conform to the rules and regulations of the company as set forth in the company's employee handbook and acknowledge that these rules and regulations may be changed, interpreted, withdrawn or be added to by the employer at any time, at the employer's sole option and without prior notice to me.

I also understand and acknowledge that, if hired, my employment and compensation will be at the will of the company and can be terminated with or without cause, and with or without notice, at any time at the option of either the company, or myself. I further understand and agree that no manager, representative, agent or employee of the company, other than the General Manager/CEO, has now or has had any authority to enter into any agreement which is contrary to or a modification of the above described employment relationship, and any such agreement or representation must be inwriting and signed by both myself and the General Manager/CEO of the company in order to be effective.

I further understand and acknowledge that, as a part of the hiring process and throughout my employment, if ired, I may be required to submit to medical/physical examinations (which may include tests for the presence of drugs and/or alcohol) and periodic driver's license checks (if I am employed in a position that requires driving a company vehicle) at the employer's discretion and expense.

If employed, I will be required to provide original documents which verify my identity and right to work in the United States under the Immigration Reform and Control Act (IRCA) of 1986. The document(s) provided will be used for completion of Form I-9.

I hereby acknowledge that I have read and agree to the above statements.

Please enter your legal signature.
The applicant's legal first and last name. Your typed name constitutes a valid, binding legal signature. If omitted, this application is void.
An error occurred while uploading your resume. Please try again or call +1 (870) 239-7700 for assistance.

Step 9: Affirmative Action / Equal Employment Opportunity

In compliance with Federal, State and Local Equal Employment Opportunity Laws and Regulations, qualified applicants shall not be discriminated against because of Race, Color, Ancestry, Gender, Religion, Sexual Orientation, Gender Identity, National Origin, Age, Marital Status, Results of Genetic Testing, Disability, or service in the military or other status protected by law.

To help up comply with Equal Employment Opportunity record keeping and reporting requirements we would appreciate your giving us the following information on a voluntary basis.

This information will be kept in a confidential file separate from your personnel file and will not be used to discriminate against you.

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Email Transfer

Create New Email

Create a new email on your provider of choice. We recommend one of the following, but you can choose any email provider:

Gmail
Create an Account (Recommended)
Outlook
Create New Email and select “Get a new email address”
Yahoo
Create an Account

Import

Gmail

On your Gmail account, at the top right you should see this gear icon. Click it and then you should see a new white menu pop up. At the top it should say “See all settings.” Go ahead and click on that to continue.

Gmail Settings

When you get to the main settings page, you should see different tabs at the top. Select the “Accounts and Import” tab.

Gmail Import

A few lines down, you should see where it says “Import mail and contacts.” This is where you can import your emails from your paragould.net or grnco.net emails

Import mail and contacts

Here you will input your email and then select “Continue”

Gmail Sign-in

You will then need to input your password. Verify that your username (everything before the @ symbol) is in the second box. Make sure you change the “POP server” to in.paragould.net then select “Continue”

Password input

These are the settings for importing. We recommend leaving all the settings as they are by default, but change them as you see fit.

import options

Then you are done! As described on the last page, it might take a couple hours to import all emails, so please be patient.

Export from Webmail

To export an email, first select the email you wish to export then click the three dots

Select Email

Then select “Download”

Select Download

Unfortunately, this only works for one email at a time. If you would like to do a bulk migration, we recommend using a different email service like Gmail or third party client like Outlook or Thunderbird

Outlook and Thunderbird

1. Connect your new email. This will vary based on the version, but most should be similar enough to follow along.

a. Click on “File”

Click on file

b. Click on "Add Account"

Click add account

c. Type in your new email address and click “Connect”

type in email

d. You will have to sign in, or select the account that you want to add as pictured.

select account

e. You will need to allow services

allow services

f. After just a moment, you should see something similar to the following.

allow services

2. (Optional) Create a new folder on the newly connected email for your Paragould or Grnco emails by right clicking on the email. Select “New Folder” and give the new folder a name.

3. Select all emails you would like to keep by clicking on one and press and holding the shift button. Then click on another email in the list. Everything between should all be highlighted. Click and drag them over to the new email/folder as shown in the video below.

Forwarding

If you need to temporarily forward emails from your Paragould or Grnco emails to your new email address, we can have those forwarded automatically. This will give you a few weeks to give you time to migrate any services you might be using to your new email address. To set this up, give us a call and let the customer service representative know you need to have your emails forwarded

Low Pressure Sewer

Grinder pumps are essential components of low-pressure sewer systems, designed to transport wastewater from homes that are below the main sewer line or need to pump uphill. These pumps grind the wastewater into a slurry, making it easier to move through small pipes to the main sewer or treatment plant. By providing this new service, PMU enables customers who previously didn't qualify for traditional sewer connections to have reliable wastewater management. Learn more about grinder pumps and their benefits below and through the provided resources.

E-One Grinder Pump Questions and Answers E-One Grinder Pump Owner's Guide E-One Grinder Pump Brochure E-One Grinder Pump Installation Instructions

Customer Service

A Customer Service Representative is always available for inquiries and reporting outages 24/7/365 at (870) 239-7700. You can reach us by phone or email any time, by submitting a message here or PMU’s lobby at 1901 Jones Road is open between 8 am and 5 pm, Monday through Friday as well between 8 am and 12 pm on Saturday.

Self Service Portal

Stay empowered with PMU's dedicated Self Service Portal. Designed for your convenience, our portal allows you to effortlessly manage payments, transfer services, report outages, and keep your account details current. With our portal, you have all the tools at your fingertips, ensuring a seamless and comprehensive experience with PMU.

Access the Portal

Report an Outage in your area

Let us know about an electric outage, a problem with a street light, or report your security light issues to us using this form.

Report An Outage

Apply for Residential Service

Please be sure to have viewed all the necessary items required for service by PMU in the Deposits & Fees Info section of this page below.

Apply Today!

Apply for Commercial Service

Please be sure to have viewed all the necessary items required for service by PMU in the Deposits & Fees Info section of this page below.

Apply Today!

How Else Can We Help?

Garbage Services
Payment Options
Security Lighting
Deposits & Fee Info

Garbage Services

Billing for garbage services will appear on your PMU utility bill; however, Paragould Public Works Department provides garbage service for the city of Paragould.

The Public Works Department may be contacted for information regarding curbside garbage collection and recycling, including holiday collection schedules, composting, and disposal of various products. If you have any requests or concerns, please contact The Public Works Department at (870)239-7520 or visit the Paragould Public Works Department website.

Payment Options

Online Bill Pay

PMU gives you the ability to pay your utility bill online. Payments can be made online by credit/debit card (American Express is not accepted), eCheck, VENMO, PayPal, PayPal Credit, Apple Pay, Google Pay. A convenience fee will be charged by the 3rd party payment processor. Using the PayPal App or PayPal website gives options to pay without fees.

Pay My Bill Online

Pay By Phone

Payments can be made over the phone by credit/debit card (American Express is not accepted) or eCheck. Call 1-866-288-9839. A convenience fee will be charged by the 3rd party payment processor.

Walmart

Payments can be made at any Walmart location. To pay bills in-store, bring your account/customer number (found on your PMU bill), cash or a debit card to the Customer Service Area or Money Services.

Bank Draft

Your payment can be automatically drafted from your bank account. You will continue to receive an itemized statement for your records. If you are not currently on bank draft (a free service) and wish to be, click on the form below. You may complete the form and attach a voided check. Please scan and e-mail the form to us at This email address is being protected from spambots. You need JavaScript enabled to view it.; fax it to us at (870)215-5106, mail it to us at:

PMU
P.O. BOX 9
Paragould, AR 72451

or bring it to our office at 1901 Jones Rd.

Bank Draft Authorization Form

At PMU Office

PMU Office entrance at 1901 Jones Rd.

Lobby: Payments can be made by cash, check, money order or credit/debit card (American Express is not accepted) at the PMU Lobby. If paying with a credit/debit card, a convenience fee will be charged by the 3rd party payment processor. Lobby hours are M-F 8:00am-5:00pm and Saturday 8:00am-12pm.

Drive Thru: Payments can be made by cash, check, money order or credit/debit card (American Express is not accepted) at our convenient drive thru. The drive thru is available M-F 7:00am-5pm and Saturday 8:00am-12pm.

Bill Pay / Using Your Online Banking

Online bill pay is an electronic payment service offered by many banks, credit unions and bill-pay services. It allows consumers to make one-time or recurring bill payments through a website or app. Consumers may also be able to schedule future payments. PMU will receive your payment by ACH form or printed check. Most banks do not charge a fee for this service.

Local Banks

Most Paragould Banks and Branches (must have the original payment stub and banks will not accept past due bill)

By Mail

PMU
P.O. BOX 9
Paragould, AR 72451

Drop Box

Locations are Near the PMU Office entrance at 1901 Jones Rd or Located in front of the Paragould City Hall/ Police Station at 303 West Court St.

Payment Arrangements

If you are unable to make your payment by the original due date, you may request an extension by using the Self-Service Portal or by contacting PMU at 870-239-7700. If your account has remaining extensions for the year, the Self-Service Portal will allow 10 days from the shut office notice due date. In office CSRS, can only allow 5 days from the shut off notice due date. If necessary, please call Customer Service at (870)239-7700 to discuss arrangements for payment. Customers are allowed four (4) extensions per calendar year.

Budget Billing / Levelized Billing

Pay your utility bill in equal monthly installments. An average of the past twelve (12) months will be used to determine your monthly payment. Contact our office at (870)239-7700 to apply.

Security Lighting

Looking for an inexpensive way to enhance your outdoor security?

PMU offers security lighting installation for your home or office. Installations can be made on an existing security lighting pole or a new pole can be erected by our installation crew. If a new pole needs to be installed, the cost of the pole and installation will be assessed to your PMU Account. PMU can install light bulbs from 100 watt HPS (High Pressure Sodium) to 1000 watt MH (Metal Halide) at $6.50 to $26.50 per Month Usage per Light.

For added convenience, it is billed on your monthly PMU utility bill and for more information on this program, contact us at (870)239-7700.

Deposits & Fee Information

Requirements for Residential Service
  • U.S. Driver’s License or U.S. Government issued picture ID or passport
  • Social Security number of all adults living at the residence
  • Lease agreement, if renting, or receipt with PMU verification
  • Application for Service
  • Utility Service Agreement
  • Telephone number where the customer can be reached
  • Name, address and telephone number of 2 personal references
  • Service Deposit
Deposits
Service Price
Electric $150.00
IPTV Service $75.00
Internet $75.00
Water only account $75.00

All deposits will be waived if a Letter of Credit from another electric utility is provided confirming prompt payments during the past twelve (12) consecutive months on residential accounts only.

To apply for residential, commercial, or business services including electric, water, sewer, cable, and internet, please fill out the form at the top of this page and submit it, or print out the PDF version below and bring it to the PMU office. Our team will review your information and contact you to set up your services.

Any past due bill owed by any adult living in the residence must be paid before services can be connected; If paying a bad debt account, the bad debt amount and deposit must be paid with cash or debit/credit card. A connect fee of $30 will be charged when service is established.

In order to connect electric and water service the same day, the customer must call or be at the PMU office no later than 4:30pm.

After 12 consecutive months of prompt payments on a residential service, the deposit will be refunded toward the account.

Requirements for Commercial Service

PMU commercial and industrial service deposits are computed on the basis of two months average anticipated charges for the type and character of services supplied. Commercial and industrial deposits will be refunded after twenty-four (24) consecutive months of prompt payments. Fiber internet and IPTV services require additional deposits.

Please contact Customer Service at (870)239-7700 for fiber internet or IPTV services deposit information & commercial deposit quote.

Waiver of Deposit

A security bond from a lending institution can be accepted in lieu of a cash deposit. Please call our customer service department for more information.

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