What are Data Caps?

 

What is a Monthly Data Cap?

A data cap is a limit on the amount of bandwidth usage allowed within a period of time. Currently this is a monthly cap.

What are the Current Monthly Data Caps?

  • Monthly Package
  • Silver
  • Gold
  • Platinum
  • Data Cap
  • 250 GB
  • 450 GB
  • 650 GB

3. Why is PLWC implementing these monthly data caps?

Due to the exponential growth of bandwidth demand, it has become necessary for Paragould.net to implement monthly data caps on all Internet packages. The top 10% of users utilize over 50% of the available bandwidth and because of statistics like these, Paragould.net feels that data caps will make the system fairer for all users.

4. What do these data caps allow me to do?

Based on average file sizes, these caps would allow you to do all of the following in a month.

  • Total Monthly Activity
  • Send or receive an average size email
  • Download medium-quality photos from the Internet
  • Download MP3 songs
  • Stream 60 second standard quality videos
  • Watch one-hour-long TV shows online (in HD)
  • Stream standard resolution full-length movies
  • Stream high definition full-length movies
  • 250 GB
  • 12,000
  • 5,000
  • 700
  • 700
  • 175
  • 60
  • 15
  • 450 GB
  • 24,000
  • 10,000
  • 800
  • 800
  • 250
  • 90
  • 20
  • 650 GB
  • 24,500
  • 10,100
  • 1,500
  • 1,400
  • 350
  • 120
  • 30

5. What if I go over my data cap?

If you go over your monthly data cap, your download speeds will be significantly reduced. You will not be charged for over usage and you will still have full access to the Internet at the reduced speed.

6. How can I check my usage?

Contact PLWC customer service at 870-239-7700 Monday through Friday 8am-5pm. A customer service representative will be able to give you the current usage for your account.

7. What are some ways I can manage my monthly usage?

a. If you have a wireless router, make sure that it is password protected to prevent unauthorized users from accessing the Internet through your connection.

b. Viruses and spyware can use large amounts of data without your knowledge. Please be sure to have up to date virus and spyware protection on your computers to help prevent this from happening.

c. Pausing or stopping a streaming video when not being viewed will help reduce your usage.

d. Many online video streaming services have ways to reduce your data usage. You may wish to check into this for whatever services you are using. Many times you can lower your data usage without a noticeable difference in video quality. Specifically for Netflix here is a link to more information.